Cornwall College is committed to your privacy. We have confirmed our commitment by signing up to the ICO’s Personal Information Promise (see below for details).
Our information management policy is summarised below and governs the practices for Colleges within the Cornwall College Group, including this website and all other websites within the Cornwall College Group.
What information do we collect about you?
We collect information about you when you enquire, apply and enrol on our courses. We also collect information when you voluntarily complete learner satisfaction surveys, provide feedback or participant in competitions.
Information collected about you during your learning including any enquiries and applications will be used for educational administration, guidance, statistical research and health and safety purposes. If you agree, we may also inform you about future courses and events that may be of interest.
Information will be shared with other organisations directly associated with funding, education support and guidance in accordance with our data protection notification. Processing this data will enable the performance of the College to be monitored and for the College to operate effectively and plan future provision.
How We Use Your Personal Information
The personal information you provide is passed to the Chief Executive of Skills Funding (“the Agency”) and, when needed, the Department for Education, including the Education Funding Agency to meet legal responsibilities under the Apprenticeships, Skills, Children and Learning Act 2009, and for the Agency’s Learning Records Service (LRS) to create and maintain a unique learner number (ULN). The information you provide may be shared with other partner organisations for purposes relating to education or training.
Further information about use of and access to your personal data, and details of partner organisations are available from the Skills Funding Agency here.
At no time will your personal information be passed to organisations for marketing or sales purposes.
The Chief Executive of Skills Funding and their partners may wish to contact you from time to time in respect of surveys and research to monitor performance, improve quality and plan future provision and to inform you about courses, or learning opportunities relevant to you.
Please be aware that accepting a place on a College course gives consent for the College to hold and use information about you as stated above. If you do not wish to give this consent, then the College may not be able to offer you a course place and may withdraw any offer already made. If you have any concerns about this, please contact the Information Manager, details below.
Unique Learner Number (Further Education Learners Only)
The data you supply will be passed to Managing Information Across Partners (MIAP) service for the purpose of allocating you a Unique Learner Number (ULN) and creation of your Personal Learning Record. The ULN is used to enable collection and sharing of data within the education sector. The Personal Learning Record will be a lifelong record of your learning and qualifications, which will be accessible to you, organisations linked to your education and training and any other organisations you choose.
For further details of how your data is shared and used by MIAP and how to change who has access to your record, please see the MIAP website at or by telephone the MIAP helpdesk on 0845 6022589.
For Learners undertaking Higher Education Studies (Degree Level) Only
Your information will be shared with Plymouth University who provide the accreditation of your degree. The information will also be shared with the Higher Education Statistics Agency (HESA). Further information on how Plymouth University and HESA use your data is available on the Plymouth University website.
Student Loan Company, Local Authority and Sponsoring Body
We may be required to report on your attendance and performance to your Local Authority or the Student Loan company upon request, if you have been assessed for eligibility for support. Reports may also be provided to a sponsoring body, sponsoring employer or Local Authority provided that receipt of information on your progress forms part of the conditions of your sponsorship.
The College receives information from the Student Loans Company(based on data that you have supplied to the Local Authority) for use in determining eligibility for some bursaries and financial support.
In certain circumstances, the College may be required to disclose personal data to the police or courts for the purposes of the prevention of detection of crime, or where it is necessary to protect your vital interests, in an emergency.
Careers South West
Careers South West is a service for all young people, giving 13-19 year olds information, advice, guidance and practical help in preparing for adult and working life. CSW are registered with the Information Commissioners Office as a Data Controller.
If you are under 20, some of your data will be shared with CSW, we have three sets of data that are shared:
- Applications – to help the Careers South West service identify learners that are seeking to a place on a course at the college.
- Current Enrolments – to help the Careers South West service identify learners in education and training.
- Early Leavers – to help the Careers South West service identify learners that may need support and guidance.
Information about the use of and access to your information can be accessed on the Careers South West website here.
Further information about our data sharing with Careers South West Limited is available from the Information Manager, contact details below.
For students who are under 18
Whilst you are under 18, your parent(s) and/or guardian(s) will only be contacted or information disclosed to them when the relevant personnel within the College believes it is in your best interests to do so, following full consultation with you, where possible. This may be in connection with your attendance, academic progress or performance and/or with disciplinary proceedings for academic and non-academic offences.
A termly report will be provide to parents and guardians, this contains summary information on your progress, performance and highlighting an concerns that the College may have regarding your academic progress. You will have an opportunity to see and comment upon this report before it is sent.
Access to your information and correction
You may request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please complete the following form and post or email to the Information Manager at the address list below.
There is a charge of £10 for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.
The College reserves the right to utilise electronic plagiarism detection systems. The use of these systems allows the College to check systematically for plagiarism by comparing students’ submitted work to material on the World Wide Web, in extensive databases and to other students’ work.
We would like to send you information about courses and events of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us contacting you for marketing purposes or giving information to other members of the Cornwall College Group.
If you no longer wish to be contacted for marketing purposes please contact 0330 123 2523 or email firstname.lastname@example.org requesting removal from marketing lists.
How to contact us
Please contact us if you have any questions about of information management policies or procedures or information we hold about you:
By email: email@example.com
Or write to us: Data Protection Manager, Cornwall College, Trevenson Road, Pool, Redruth, TR15 3RD.
Contacting the Website Manager
If you have any website related queries please send an email to firstname.lastname@example.org.