We are committed to supporting all of our learners, from initial advice and guidance when applying for a course, through a tutorial system during your studies as well as careers advice and guidance when planning your next step.
View our Code of Conduct here – Learner Code of Conduct
Higher Education Academic Advisers (HEAA)
Higher Education Academic Advisors are experts in Higher Education Standards and requirements and how to navigate them successfully. They are available on all campuses and welcome all HE students without any assessment of need.
They provide individual advice and guidance on all academic matters (not subject contents) to support the development of student’s academic skills and confidence to meet the challenges of Higher Education. The type of support commonly provided are; preparation and planning of assessments, development of academic writing skills to required level, style and structure, referencing, revision, exam preparation and much, much more. Support is provided flexibly either through 1-1 meetings, email or telephone contact in a welcoming friendly manner.
Contact details are:
firstname.lastname@example.org or telephone 01579 372375
Joanna.email@example.com or telephone 01209 721302 / 01209 616259
Karen.firstname.lastname@example.org or telephone 01637 857950
email@example.com or telephone 01395 562446
HE Learning Support Team
The HE Learning Support Team are the first point of call for anything related to HE learning support. If you have a query about a specific learning difficulty such as dyslexia/dyspraxia or want some information about a medical or mental health issue, please email, call or come and find us. We are here to help.
We can give you all the information and help you need to apply for Disabled Student Allowance (DSA).
We can also arrange full assessments and support tutors for both reasonable adjustments and formal diagnosis or need.
For Disabled Student Allowance queries: firstname.lastname@example.org 01209 616338
For Student Assessment queries: email@example.com 01209 616326
For Student Support queries: HElearningsupport@cornwall.ac.uk 01209 616326